Shipping & Delivery Policy
All Revotraders products are 100% digital — no physical goods are shipped and no delivery charges apply. This Policy explains how and when your access is delivered.
1. Digital Nature of the Products
Trade Cara Revo, Revo Trading School and One-to-One Coaching are digital products and services. No physical item will be shipped and no shipping or handling fee is charged at any time.
2. Method and Timeframe of Delivery
- Upon confirmation of payment, access details (content links and/or onboarding instructions) are delivered to the e-mail address used at purchase and/or by WhatsApp.
- Typical delivery is instant, and in any event within twenty-four (24) business hours. Certain access (for example, admission to the private RTS community) involves membership verification and may take additional time within the same period.
- The Members Area on our website is accessed using your purchase e-mail address and becomes available once your payment record is confirmed in our system.
- Coaching sessions: your slot is confirmed by WhatsApp after payment and membership verification are completed.
3. Non-Receipt of Access
- Check your e-mail spam/junk folder.
- Confirm that the e-mail address used at purchase is correct and active.
- Contact us at WhatsApp +60 19-766 6770 with proof of purchase; we will resolve the matter within one (1) business day.
4. Accuracy of Customer Information
You are responsible for ensuring that the e-mail address and telephone number provided at purchase are accurate. Delays in delivery caused by incorrect information are not our responsibility, although we will assist in correcting the record promptly upon being contacted.
5. Contact
Questions concerning delivery may be directed to WhatsApp +60 19-766 6770 or our contact page. For refunds and cancellations, refer to our Refund Policy.